The doctors see patients by appointment. You may ask for an appointment with the doctor of your choice and this will be accommodated wherever possible.
There are some pre-bookable appointments available with all doctors which are bookable up to 2 weeks in advance.
Appointments are for 10 minutes and you may be asked to make a second appointment if the doctor cannot deal with all your problems in that time.
Patients with problems that are considered urgent will be seen the same day.
Urgent Access patients will be seen by the on-call doctor.
We will try to accommodate any request for a particular GP when booking an appointment.
All patients have equal rights to a consultation with a medical practitioner irrespective of whether they have or have not been seen recently. This consultation could be via telephone triage from the highly qualified nurse practitioners here at the surgery. If you require a female doctor we have several female doctors and clinicians for you to be able to pre-book into those clinics.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. The nursing team see patients by appointment. Most appointments are for 10 minutes but this may vary according to the service being provided. The receptionist will ask for the reason for the appointment so that they can allocate sufficient time e.g. asthma check, diabetic check. If your appointment is of a personal nature please advise the receptionist.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Patients who regularly miss appointments, and therefore wasting doctor and nurse time, may risk removal from the practice list.